BEAUTY THEORY'S POLICIES
TREATMENT POLICY
At Beauty Theory, our clinical and result-driven treatments are designed to provide you with the best possible outcomes. To ensure your safety and the effectiveness of the treatment, we kindly request that you avoid sun exposure and tanning beds 14 days prior to and following your appointment. If you have been actively tanning or in the sun, please reschedule your appointment.
Please note that we reserve the right to decline your treatment if we suspect that you have been exposed to direct sunlight or tanning beds.
Thank you for your cooperation in helping us achieve safe & optimal results through our treatments.
For optimal results, we recommend that skincare treatments be performed in a series of sessions. By following this approach, you can accomplish the best possible results and maintain healthy, vibrant skin.
CANCELLATION POLICY
In order to secure your appointment with Beauty Theory, we kindly ask that you provide a card on file. By doing so, you authorize us to charge your card if you cancel with less than 24 hours' notice (50% of service cost) or if you don't show up (full price of service). If you cancel within 24 hours of your appointment, your card will not be charged. Our goal is to ensure that the time we spend together is valued.
If you cancel or fail to show up for three consecutive appointments, we reserve the right to discontinue your appointment scheduling and services with us as a client.
As we value our time with you, it is essential for us to maintain our schedule. In the event that you arrive more than 15 minutes late for your appointment, we reserve the right to charge a $25 fee and may also decline to provide our services. If that happens, we may ask you to reschedule your appointment.
RETURNS & SHIPPING POLICY
We understand that skincare isn’t a one size fits all, that's why we're committed to ensuring your complete confidence and satisfaction in our product purchases. We offer exchanges within 2 weeks of purchase on most items. If you would like to return a product, please email beautytheoryutah@gmail.com or fill out the form on the bottom of this page.
We know you're excited to receive your order, so we're working hard to get it sent out as soon as possible! Keep in mind that standard shipping can take 5-7 business days, but don't worry - we promise it'll be worth the wait!
We currently ship to addresses in the United States for a flat shipping fee of $7.50.
STILL CAN'T FIND YOUR ANSWER?
CONTACT US
Call or text 385.457.8529
Monday - Friday
10am - 7pm
Saturday
11am - 3pm